If the keyboard uses alkaline batteries , replace the batteries with a fresh set:. Connect the microUSB end of the charging cable to the rechargeable keyboard. Do not use the mouse over a dark surface. Press and hold the Connect button on the underside of the keyboard until the activity light on the receiver stops flashing. Re-sync the keyboard and mouse connections for receivers with a connect button. If you are using the mouse or keyboard around large metal surfaces, move the receiver, mouse, and keyboard to a new location, away from the metal surface. Make sure the positive end of the battery is oriented to the positive side of the compartment.
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HP PCs – Wireless Keyboard and Mouse Troubleshooting | HP® Customer Support
But, when I put in the batteries and loaded the software the software worked but the keyboard did not. Make sure the positive end of the battery is oriented to keybkard positive side of the compartment. How to charge the wireless keyboard On most HP wireless hp wireless keyboard model rk713a models, an LED indicator blinks when the battery is low.
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HP Wireless Keyboard Not Working [Solved]
Move the keyboard closer to the wireless receiver so as to make sure rk713z the wireless keyboard is within 30 centimeters of the receiver. Move the mouse or keyboard closer to the Wireless receiver.
Microsoft System Restore Windows 7. Use the instructions in one of the following HP support documents, depending on your operating system, to change the keyboard language:. If the receiver has an LED indicator, the activity light on the receiver comes on woreless then goes hp wireless keyboard model rk713a within five seconds. Wired Keyboard Troubleshooting Windows 7. Clean the lens on the underside of the mouse with a damp cloth or cotton swab.
This item may be a floor model or store return that has been used. This does not represent a physical failure of the device.
HP Wireless Keyboard Not Working [Solved] – Driver Easy
Disconnect the other external devices such as printer, USB flash drive, smart phone, speaker and some more. For some keyboard hp wireless keyboard model rk713a which have power switch, make sure it is also set to the On position. Use the following instructions for a stuck key:. A key is stuck on the keyboard If a key is stuck in the down position, you might not have to wireles the keyboard.
For keyboard models with built-in rechargeable battery, plug into an outlet and fully charge the battery.
Support Forum Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Wrong characters appear when typing It is possible for the computer to display characters for the wrong language. Please verify your product hp wireless keyboard model rk713a powered on and connected, then try again in a few minutes.
The item may have some signs of cosmetic wear, but is fully operational and functions as intended.
HP TouchSmart 2.4 GHz Wireless QWERTY Elite Keyboard RK713A
Certain keyboard hp wireless keyboard model rk713a might have a power switch. Consider replacing the entire keyboard if it is a thin, wireless keyboard, as the individual key can be very difficult to replace. Set up your wireless keyboard and mouse.
If the wireless keyboard and mouse have connect buttons, re-synchronize the wireless keyboard and mouse connections. See your browser’s documentation for specific instructions. Check the service wreless for USB wireless receiver removal process. Use the following instructions:.