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Modify your browser’s settings to allow Javascript to execute. Warranty removed from product: Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Click File, and then click Print. HP is compiling your results.

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Select your operating system and versionChange Detected operating system: Service or replace your HP product if you completed all preceding steps. Modify your browser’s settings to allow Javascript to execute. The problem is probably related to the paper that you were des,jet to print on, or possibly a connectivity problem.

Scanning specifications Scan method: The paper might not have been loaded far enough into the product. HP Download and Install Assistant makes it easy to download and install your software. How does HP install software and gather data?

The Check Paper light.

This product was designated to be returned to HP. This product has been exchanged for a new or refurbished product.

No software or drivers are available for this product with the selected operating system. If the self-test report prints, but the original document does notcontinue to the next solution in this document.


Be careful not to push the paper in too far, which can cause paper jams. Contact HP Support to schedule a repair or replacement.

HP Customer Support – Software and Driver Downloads

If the self-test report prints when slowly pushing the paper farther intry printing the original document again. Load at least 10 sheets of paper into the tray, but do not overload the tray. One or more of the values entered is not permitted.

Open the Properties dialog box again, and then select the new custom size from the Size drop-down list. Please verify your product desskjet powered on and connected, then try again in a few minutes.

Doing so can cause bad electrical connections, clogged ink nozzles, or poor print quality. If the alignment page did not print automatically, see the previous step for instructions on manually printing an alignment page.

Asia Pacific yp Oceania. When the issue is resolved, you can resume loading paper according to the paper tray capacity specifications for your product.

HP PSC All-in-One Printer – Driver Downloads | HP® Customer Support

Insert the replacement cartridge. Please use the product number and serial numbers of the new product to validate warranty status. Apply a moderate amount of pressure to remove any dust or dirt build-up. This page requires Javascript. Other issues, such as connectivity, print driver settings, special paper, photo paper facing shiny side up, or slick or damaged paper might cause the problem.


Print cartridges The following are the print cartridges included with the product. You must scan the alignment page to complete alignment; otherwise the product prints an alignment page every dekjet you turn it 1315zi. Please enter a Product Number to complete the request. These are recommended for the product.

HP PSC 1315, 1315v, 1315xi, 1315s All-in-One Printers – Replacing the Print Cartridges

Rotate and clean the paper feed rollers. Product has been exchanged: HP recommends exploring these resources. Hold the replacement cartridge at a slight upward angle, and then slide the cartridge forward into its slot.